Troubleshooting a Computer Problem
1
A: I'm having problems with my computer.
B: What's wrong with it?
A: For some reason it won't turn on.
B: Have you checked the connections on your computer?
A: What connections?
B: There are cords that connect your computer to a power outlet.
A: Will the cords keep it from turning on?
B: It won't turn on if the cords aren't connected.
A: I didn't think of that.
B: Try it and see if it works.
A: I think that I will, thanks.
B: It should work, but let me know if it doesn't.
2
A: My computer isn't working.
B: Tell me what the problem is.
A: I'm trying to turn it on, but it won't work.
B: Try checking the connections.
A: Which ones are you referring to?
B: The cords that you see behind your CPU that plug into an outlet.
A: Is that why it won't turn on?
B: If they're not connected right, that will keep it from turning on.
A: I did not know that.
B: You should check the connections.
A: I'm going to do that.
B: Tell me if it's still not working.
3
A: Something's wrong with my computer.
B: What's the problem?
A: My computer won't turn on.
B: Did you see if all the connections are right?
A: I'm not sure I understand what you mean.
B: The connections between your CPU and your outlet.
A: Is that what's stopping my computer from turning on?
B: If your plugs aren't connected all the way, the computer won't turn on.
A: I had no idea.
B: Why don't you try it and see what happens?
A: I'll try it right now.
B: Let me know if that doesn't work.
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