Poor Area Lighting
1
A: I would like to speak with the manager about some safety concerns.
B: This is the manager. What can I do for you?
A: I was parking my car last night in the garage area, and it was very dark out there.
B: Is this the first time you noticed this?
A: The lighting has always been bad, but it seems to be getting worse.
B: We are trying to save electricity, so we put in new energy-saving bulbs. Maybe that was the problem.
A: Whatever the problem is, it needs to be fixed.
B: Why do you feel this is so unsafe?
A: It is unsafe because it allows people to hide in there and jump people and rob them.
B: I will go out there after dark and check it out. Thanks for bringing it to my attention.
2
A: Could I speak with the property manager about a problem I had last night?
B: I am the property manager. What was the problem that you experienced?
A: Have you noticed that the lighting in the garage area is almost nonexistent?
B: Has this been a problem for you in the past?
A: I just moved here recently, so I really don't know how long it has been like this.
B: Maybe some of the bulbs were burned out.
A: All I know it that it feels very unsafe out there at night.
B: Do you really think it is that unsafe to have a few dark patches here and there?
A: It is unsafe because a rapist could hide in there and attack women.
B: I will have the night manager look into it. Thank you for telling me about it.
3
A: I had a problem last night in the parking lot and would like to speak to the manager.
B: This is the manager speaking. How can I help you?
A: I got out of my car in the parking area, and the area was not lit very well.
B: How long have you noticed this problem?
A: This is the first time that I noticed it.
B: Maybe you were just parking in a shadowy area.
A: Regardless of the cause, the problem needs to be taken care of.
B: I am not sure that having a few shadows here and there is such a problem.
A: It is unsafe because people can't see where they are walking and could have an accident.
B: When it gets dark tonight, I will take a look. I appreciate your concern.
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